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 Home > Learning Methods > Our Approach > Support
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In addition to providing our students with the study tools and training required
for learning, the learning process often requires the need for supplemental support
services to help complete the learning cycle. Our support resources are an extension
of our reinforcement tools.
The following tools are provided to address the needs of this component in the learning
process:
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Ongoing Account Executive Consultation
The breadth of consultative services enables us to provide a local and personal
touch to every customer. We have account executives supporting the business-to-business
and enterprise segments, educational consultants focused on consumers and additional
support for enterprise organizations.
New Horizons Learning Management
System (LMS)
Students each have their own personalized learning area online. This portal
provides access to the Learning Plan for students and provides
info about available content.
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Technical Help Desk Support
Technical Help Desk support is available to assist Online LIVE and Online ANYTIME
students with any technical difficulties to ensure that their online learning is
on track and on schedule.
Training Administration
Track the progress and results of the learning through the customized reports and
capabilities of the learning management system.
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