Audience
A+ Certification is an ideal program for anyone who wishes to gain a basic understanding
of computer network technology. The course is suited for novice computer users who
have basic knowledge and experience with PCs and are looking to upgrade their skills
in order to successfully perform as an entry-level computer service technician.
Acquired Skills
The updated CompTIA A+ is in direct response to market
needs, and has been validated by comprehensive industry research. We
completed focus groups including large and small employers, educators,
certified candidates and prospects, followed by a large scale global survey.
The updated credential validates the latest skills needed
from todays computer support professionals. CompTIA A+ remains a
skills benchmark that provides an entry point into an IT career and the
industry standard to validate foundational skills. It also simplifies the
professional development program for employers by allowing individuals to
grow their careers into a specific area.
The design of the offering allows CompTIA to provide
additional validations as the industry and the workforce continue to evolve.
Possible areas include additional job roles, industries, technologies or
regulations. CompTIA credentials are evolving along with the requirements of
the industry and employers. The model allows for easy adaptation to the
future changes in the needs of employers and the workforce.
For more information, visit the CompTIA website.
A+ Essentials (220-601)
The A+ Essentials exam validates knowledge of basic computer hardware and
operating systems, covering skills such as installing, building, upgrading,
repairing, configuring, troubleshooting, optimizing, diagnosing and
preventative maintenance, with additional elements of security and soft
skills.
A+ IT Technician (220-602)
The A+ IT Technician exam is targeted for individuals who work or intend
to work in a mobile or corporate technical environment with a high level of
face-to-face client interaction. Example job roles include:
Enterprise Technician, IT Administrator, Field Service Technician, and PC
Technician. Candidates who pass both A+ Essentials and exam 220-602
will be CompTIA A+ certified with the IT Technician distinction.
A+ Remote Support Technician (220-603)
The CompTIA A+ Remote Support Technician exam is targeted for individuals
who work or intend to work in a remote-based work environment where client
interaction, client training, operating system and connectivity issues are
emphasized. Example job roles include: Remote Support
Technician, Help Desk Technician, and Call Center Technician.
Candidates who pass both A+ Essentials and exam 220-603 will be CompTIA A+
certified with the Remote Support Technician designation.
A+ Depot Technician (220-604)
The A+ Depot Technician exam is targeted for individuals who work or
intend to work in settings where hardware related activities are emphasized.
Example job roles include: Depot Technician and Bench Technician.
Candidates who pass both A+ Essentials and exam 220-604 will be CompTIA A+
certified with the Depot Technician distinction.
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